Last Updated: June 10, 2024

At beU Therapeutic Crystal Jewelry, we are committed to ensuring your handcrafted jewelry arrives safely and promptly. Please review our shipping policy for information on shipping methods, costs, and delivery times.

Order Processing Time

• Orders are typically processed within 2-3 business days.
• Custom, personalized, or "made to order" orders may take longer to process. We will notify you if there is an expected delay.

Shipping Time

• Once processed, orders are shipped within 3-5 business days.
• Shipping times may vary based on your location and the shipping method chosen.

Shipping Methods and Costs

We offer the following shipping options:

• Standard Shipping: Delivery typically within 5-7 business days after shipping.
• Expedited Shipping: Delivery typically within 2-3 business days after shipping.
• Overnight Shipping: Delivery typically within 1 business day after shipping.

Shipping costs are calculated based on the weight of your order and the shipping method chosen. You will be able to see the total shipping cost at checkout before completing your purchase.

Domestic Shipping

• We ship to all 50 states within the United States, including Alaska and Hawaii.
• PO Box addresses are accepted but may have delivery restrictions based on the carrier.

International Shipping

• Currently, we do not offer international shipping. We are working to expand our shipping options to serve customers outside the United States in the future.

Tracking Your Order

• Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier's website.
• Please allow 24 hours for the tracking information to update.

Delivery Issues

• If your package is lost or damaged during shipping, please contact us immediately at tansynr@tansyrodgers.com . We will work with the carrier to resolve the issue as quickly as possible.
• Ensure your shipping address is correct when placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Shipping Delays

• While we strive to meet our estimated delivery times, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier delays, or holidays. We appreciate your understanding and patience in these situations.
• If there is a significant delay in the shipment of your order, we will notify you via email.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

beU Therapeutic Crystal Jewelry
Email: tansynr@tansyrodgers.com

Thank you for choosing beU Therapeutic Crystal Jewelry! We appreciate your business and look forward to providing you with beautiful, handcrafted jewelry.